Automate Your Workflow With Webhooks May 04, 2021
We have good news for our customers who want more options to automate their surveys workflow. You can now define a webhook URL from the Advanced Options of the Configuration page. Webhooks are automated notifications sent from the app when a new answer is received.
The app sends a POST request to your URL and the payload contains form data with the keys and values specified below. You only receive notifications for completed forms.
| ||Participant's answer to a question defined on the Questions page. The "1234567" part is a numeric ID that is unique for each question on your survey form.|
| ||Date and time (in your local timezone) when the participant submitted the form.|
| ||Participant's first name.|
| ||Participant's last name.|
|Participant's email address.|
| ||Participant's phone number.|
| ||Time it took for the participant to complete the survey.|
| ||Participant's country based on their IP address.|
| ||Participant's state or province based on their IP address.|
| ||How the participant was referred to the survey.|
| ||Participant's score (0-100) (only for knowledge quizzes).|
| ||Participant's personality (only for personality quizzes).|
If you don't have the technical skills on your team to implement your own webhook callback but would still like to automate your surveys workflow, we recommend that you take a look at Zapier. They have integrations with thousands of apps and they provide you with a webhook URL that you can link to your survey. Here are some ideas of automations that you can do with our webhook and Zapier:
- Add participants names and emails to your CRM or newsletter service
- Send participants an email and thank them for completing your survey
- Send a notification (email, SMS, Slack, etc.) to yourself or to your team each time for each new answer
- Add a new line to a Google Spreadsheet
Let us know if we forget any other good integrations that you plan on using. Your feedback is always appreciated.