Read about our latest announcements and best advice

Track Your Ads Performance With The Facebook Pixel

Boosting your survey with a promoted post is a great practice to increase its visibility. This lets you target a specific audience and reach people outside your immediate circle of fans and friends. But how can you track your campaign performance and know how many people actually answered your survey as a result of seeing your ad? How can you re-engage with participants in order to promote your business?

The answer to both these questions lies in the Facebook Pixel. The pixel allows you to track participants so you can assess the effectiveness of your ad campaigns and then target these same participants as a Custom Audience in your next campaigns.

Bulk Import Options for Multiple-Choice Questions

When adding a multiple-choice question to a survey, it can be tedious to create each option and type in the different choices. Today we are introducing a new feature to make it easier to import many options at once. When creating a question, look for the "+ Bulk Import" link. When you click that link, a popup opens with a text box where you can type in or paste many options at once.

How to Create a Survey on Your Facebook Page

In this tutorial, we explain how to create a survey and publish it on a Facebook page you manage. The whole process only takes a few minutes. Take a look at the video above for the step-by-step tutorial.

First, it is important to understand the difference between a Facebook Page and a personal account. The Page represents a business, community or public figure that interacts with an audience of followers. A personal account is used by you, as an individual. It is your login to get into Facebook.

Receive Email Notifications for New Answers

We just added a feature that was long overdue. You can now receive an email notification each time someone answers your survey. You were already receiving notifications through Facebook and now you will get both by default. You can configure how you wish to be notified (email, Facebook or both) from the Advanced Options of the Configuration section of your survey.

Create Polls, Contests and Quizzes from your Enterprise Account

Today we have great news for our Enterprise subscribers. When you click the "+ New" button to create a new promotion, you will see a menu asking you to choose how you would like to interact with your audience. You can select one of the following: poll, contest or quiz. This gives you access to all our apps from a single account.

Collect Participants Names and Emails

When you run a survey, all answers you collect are anonymous by default. If you need participants infos for your newsletter or because you need to contact a winner for a draw, then you must configure your survey before you launch it. Here are two different ways to set it up.

A New Domain Name For Your Surveys

Today we updated the domain name used for sharing surveys to make it even shorter. The domain survey.fbapp.io has been effectively replaced by survey.app.do throughout the app. This shorter URL will be easier to type in a browser's address bar.

Prevent Fraudulent Voting With Facebook Profiles

We recently added a feature to help fight fraudulent voting for popular surveys. You can now require participants to authorize the app before they submit the survey form. The app will store participants Facebook profile IDs and validate that each ID is unique. This effectively means that any given Facebook user will only be able to vote once.